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Claim/Policy Consultation
$10.00
Details

Not sure why a claim was handled a certain way? Confused by the policy fine print? We’ll review your questions and documents and explain our findings during a 30-minute phone call.

  1. 1

    Share your questions & documents

    Upload your policy, insurer correspondence (denial letters/EOBs/emails), and—if relevant—the medical records your insurer has on file. Include claim number and key dates if you have them.

  2. 2

    Review & prep

    We review your materials, map findings to policy terms, and prepare clear talking points and options to discuss on the call.

  3. 3

    30-minute phone consultation

    Give us a day and time that works for you. We explain our findings in plain language, answer your questions, and outline practical next steps (e.g., what to ask your insurer, whether an appeal or complaint may be appropriate).

What you’ll receive

  • Plain-language explanations of policy terms and how they apply to your claim.
  • Talking points & options for your insurer (key questions and decision paths).
  • 30-minute consultation chose day and time for your call that is focused on your specific questions—may purchase further services if needed.
  • Referral to next steps if warranted (e.g., Claim Appeal Support or Complaint Support).

Note: Pet Claims Help provides educational services only—we do not sell, solicit, or place insurance.