Details
Want to file a complaint with the Better Business Bureau or your state’s Department of Insurance? We help you prepare a clear, well-documented complaint aligned to your policy and records.
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1
Share your documents
Upload your insurer correspondence (denial letters/EOBs/emails), policy, and the medical records your insurer has on file. If you don’t have the records, provide your vet clinic’s details and authorization—we’ll request them for you.
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2
Complaint analysis & draft
We analyze the issue, map findings to policy terms, build a condition timeline, and identify complaint points. You’ll receive a BBB/State DOI complaint letter template to personalize in your own words, based on our findings.
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3
File & follow through
Get a filing checklist, submission steps, and key dates—plus an evidence packet of supporting records. You submit the complaint; your packet covers the steps—email us if anything else comes up.
What you’ll receive
- Complaint analysis summary with policy-mapped points and a condition timeline.
- BBB/State DOI complaint template (editable) based on our findings, ready to personalize in your own words.
- Evidence packet of supporting records we used/obtained.
- Filing checklist with submission steps, key dates, and supporting records.
Note: Pet Claims Help provides educational services only—we do not sell, solicit, or place insurance.