Skip to product information
$15.00
Details
Independent review to compare with your insurer’s assessment—so you can understand likely exclusions, confirm findings, and plan next steps.
-
1
Share your documents
Upload your pet insurance policy/terms & conditions and the complete medical records your pet insurer has on file. If you pet insurer will not give you the medical records then let us know the vet clinic's the insurer used and we will reach out to them on your behalf with your consent.
-
2
Independent Medical Record Review
We analyze your records, map conditions to policy terms, build a timeline, and outline conditions unlikely to be eligible for coverage (e.g., pre-existing or excluded).
-
3
Compare Claim Outcomes
Compare our findings to your insurer’s past determinations. If something doesn’t line up, that may be grounds to file an appeal. If you want to appeal, we can help with that.
What you’ll receive
- Medical Record Review listing conditions not eligible for coverage under your pet’s policy.
- Alignment check against your insurer’s prior claim determinations (what matches, what doesn’t).
- Next-step guidance on whether an appeal is warranted and what to include.
- Your choice: file the appeal yourself using your pet insurers outline, or purchase our Claim Appeal Support service for hands-on help.
Note: Pet Claims Help provides educational services only—we do not sell, solicit, or place insurance.